Call management system in Kenya
Never miss another customer call
Business numbers that ring the right person, record calls and show you every missed call, so you can call back before the customer calls someone else.
Free quote · No obligation · Built for Kenyan businesses
The problem
Every missed call is a customer who calls your competitor
- Calls go to one person's phone, and nobody knows what was said.
- Missed calls are forgotten, and the customer goes elsewhere.
- You can't tell which advert or page made the phone ring.
- When a staff member leaves, the customer's number leaves with them.
How it works
From first conversation to a system that runs itself
- 01
You get business numbers
Kenyan numbers that belong to your business, not to one employee.
- 02
Calls ring the right person
By department, opening hours or turn, with a backup if nobody answers.
- 03
Every call is recorded
Who called, when, how long, and the recording, saved in one place.
- 04
Missed calls are chased
Instant alerts and a call-back list, so no customer is left waiting.
What you get
What's included in Call management system
Business phone numbers
Numbers your customers can save, which stay with the business.
Smart call routing
Ring groups, opening hours and after-hours messages.
Call recording
Listen back to settle disputes and train your team.
Call tracking
See which advert, website page or campaign made each call.
Missed-call alerts
An instant message for every missed call, with one tap to call back.
Linked to your customers
Every call saved on the customer's record in your CRM.
Without it
- Missed calls nobody follows up
- No record of what was said
- No idea which marketing works
With Hauzisha Systems
- Every missed call chased
- Every call recorded and searchable
- Each call traced to where it came from
Works better together
Pair it with
FAQ
Call management system: your questions
Do I need new phones?
No. Calls ring your team's existing mobile phones or desk phones.
Can I keep my current number?
Often you can forward it into the system. We'll check what's possible for your number.
Can I see which marketing brings calls?
Yes. Each advert or page can have its own tracking number, so every call shows where it came from.
Are call recordings allowed?
Yes, with notice. The system plays a short message telling callers the call may be recorded.
Does it work outside Nairobi?
Yes. It works anywhere in Kenya, and calls can ring team members wherever they are.
Get a quote for Call management system
Tell us about your business on the quote page. It takes two minutes, it's free, and there's no obligation.
Get a free quote