CRM in Kenya
Every customer, call and quote in one place
A customer management system built around how your business works: leads from your website, calls, SMS and WhatsApp in one place, with follow-ups that don't depend on anyone's memory.
Free quote · No obligation · Built for Kenyan businesses
The problem
Your customers live in notebooks, phones and spreadsheets
- Leads come in on WhatsApp, calls and forms, and some are never answered.
- Quotes are sent and forgotten.
- Customer details leave when a staff member leaves.
- You can't see who is working which customer, or how sales are going.
How it works
From first conversation to a system that runs itself
- 01
We map how you sell
From first enquiry to paid job, so the system fits your business, not the other way round.
- 02
We bring in your data
Customers and leads from spreadsheets, phones and old systems, cleaned up.
- 03
We connect your channels
Website forms, calls, SMS, email and WhatsApp feed straight into the CRM.
- 04
We train your team
Everyone shown how to use it, so it actually gets used.
What you get
What's included in CRM system
Customer records
Every customer's details, history, calls and messages on one page.
Sales pipeline
See every lead and quote, its stage and who owns it.
Automatic follow-ups
Reminders and messages so no lead goes cold.
M-Pesa payments
Payments linked to the customer and the job.
SMS, WhatsApp and email
Message customers from the CRM, with everything recorded.
Roles and permissions
Each team member sees what they need, and nothing more.
Without it
- Leads lost across WhatsApp and phones
- Quotes nobody chases
- Customer details gone when staff leave
With Hauzisha Systems
- Every lead in one place
- Follow-ups that happen automatically
- Customer history that stays with the business
Works better together
Pair it with
FAQ
CRM system: your questions
What is a CRM?
A customer relationship management system: one place for every customer, lead, call, message and quote, so nothing is forgotten.
Is this an off-the-shelf CRM or built for us?
It's set up around how your business works. We build what you need and leave out what you don't.
Can it work with M-Pesa?
Yes. Payments can be linked to customers and jobs.
Can my current customer data be moved in?
Yes. We import spreadsheets and data from most systems, and clean it up on the way.
Can my team use it on their phones?
Yes. It works in the browser on any phone, tablet or computer.
Is our customer data safe?
Access is by login, with roles that limit what each person sees, and the data is backed up.
Get a quote for CRM system
Tell us about your business on the quote page. It takes two minutes, it's free, and there's no obligation.
Get a free quote